Any announcements in the top bar of the website ie: complimentary shipping or express shipping over a certain amount, will automatically apply at checkout.
It takes 1-10 business days for your order to arrive (estimate) please see below for your state.
VIC: 2-4 business days
NSW: 3-6 business days
S.A: 3-7 business days
A.C.T: 3-7 business days
QLD: 3-8 business days
TAS: 3-7 days
W.A: 4-10 business days
International shipping calculated at checkout (estimate $20AUD per package)
United States: 10 – 15 business days
Canada: 10 – 15 business days
New Zealand: 5 – 10 business days
Europe, UK: 10 – 15 business days
Asia: 10 – 15 business days
Everywhere else: 10 – 20 business days
Please note: All Australian orders are dispatched from Melbourne, Australia. During Covid lockdowns and holiday periods, the delivery may take longer than the estimated time frames above.
Please keep in mind that once your order has been dispatched, Gracious Minds is not responsible or liable for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided. If a parcel is deemed "lost" please contact the shipping provider. We will, however, assist you in recovering an item to the best of our ability.
Gracious Minds is not responsible for any import duties, taxes, customs fees, or any other charges issued by your local government. Shipping fees and taxes will not be refunded for packages that are refused due to tax and customs duties.